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Debenhams Retail Plc
Legal entity: Debenhams Retail Limited
FCA register status: No longer registered as an Appointed Representative — the FCA’s own status for this firm reference, not our finding. See the FCA’s own record on the Financial Services Register.
Companies House 00083395, incorporated January 1905 — this company is dissolved.
This company is dissolved at Companies House. The decisions below still stand as a record of what was decided, but the business behind them may no longer be trading, and any current customers may now be dealt with by a different entity.
2banking decisions
—uphold rate (too few to publish)
2not upheld
Only 2 decisions carry a recorded outcome for this firm. That is too few to publish a rate, so none is shown — a percentage over a handful of cases would be noise presented as a finding.
Beyond banking
The figures above cover this firm’s banking, credit and mortgage decisions only. The Ombudsman also decided complaints about it in other sectors, which behave differently and are kept separate rather than averaged in.
| Sector | Decisions | Uphold rate |
|---|---|---|
| Payment protection insurance | 4 | — |
| Banking, credit and mortgages — shown above | 2 | — |
Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.