BankConductIndex

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British Credit Trust Holdings Ltd

Legal entity: British Credit Trust Holdings Ltd

FCA register status: No longer authorised — the FCA’s own status for this firm reference, not our finding. See the FCA’s own record on the Financial Services Register.

Companies House 02948824

3banking decisions
—uphold rate (too few to publish)
2not upheld

Only 3 decisions carry a recorded outcome for this firm. That is too few to publish a rate, so none is shown — a percentage over a handful of cases would be noise presented as a finding.

Beyond banking

The figures above cover this firm’s banking, credit and mortgage decisions only. The Ombudsman also decided complaints about it in other sectors, which behave differently and are kept separate rather than averaged in.

SectorDecisionsUphold rate
Payment protection insurance15—
Banking, credit and mortgages — shown above3—
Insurance (excluding PPI)1—

FSCS default declarations

The Financial Services Compensation Scheme’s own declarations that this firm defaulted — was unable to meet claims made against it — for the products below. This is the FSCS’s record of a declaration on the date shown, not our assessment of the firm: a declaration can be old, and does not mean the firm is failed today.

Default declaredStatusProductsSource
25 Mar 2021FailedInsurance—

Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.